Return & Refund Policy

I'm a Positive Kid accepts returns within 30 days after delivery!

 

Thank you for shopping at I'm a Positive Kid! If you are not entirely satisfied with your purchase, we're here to help. 

 

You have 30 calendar days to return an item from the date it was delivered.

 

There will be no charge to the customer until after the item(s) are ordered/purchased.

 

Any product you return must be unused, in the same condition you received it, and in the original packaging. Please keep the receipt.

 

Once we receive your item and inspect it, we will notify you that we have received your returned item and inform you of the status of your refund.

 

If you receive a refund, you will be responsible for the shipping cost of returning the item. The cost of return shipping will be deducted from your refund. Shipping costs are non-refundable. 

 

If your return is approved, we will initiate a refund to your credit card (or original payment method). Depending on your card issuer's policies, you will receive the credit within a certain amount of days. 

 

To start a return or for questions, contact contact@imapositivekid.com.